topiapax.blogg.se

Problem Statement and Purpose: While, workaholism seems synonymous with working extremely hard, conceiving workaholism exclusively in terms of the number of working hours is misleading because it neglects its addictive nature. service recovery performance and job performance. This study contributes to the hospitality management and marketing literature by examining the mediating role of career satisfaction in the relationship between perceived organizational support and two organizationally valued performance outcomes, i.e. Employees who worked in other hotels in foreign countries would acquire new skills and thus have higher career satisfaction in the current organization. It is also critical to have a pool of employees with work experience gained in foreign countries. They should also ensure that employees participate in decisions that may affect the service delivery process. Managers should make sure that they recognize employees' good work or efforts continuously. Replication studies with larger sample sizes in different hospitality and tourism settings in Cameroon and other countries in sub‐Saharan Africa would be beneficial for broadening the database for further generalizations. Investigating the study relationships over a longer period of time than was done in this study would be useful for making causal inferences conclusively. As hypothesized, perceived organizational support influenced service recovery performance and job performance only via career satisfaction.

The results suggested that the fully mediated model had a better fit to the data when compared to the partially mediated model. relationships were tested using LISREL 8.30 through structural equation modeling. $277.The purpose of this study is to develop and test a research model that examines career satisfaction as a mediator of the effect of perceived organizational support on service recovery performance and job performance.īased on data obtained from frontline hotel employees with a time lag of one month and their immediate supervisors in Cameroon, the hypothesized. Dynamic Learning - Edexcel Biology for AS (Student) Edexcel Biology for AS Dynamic Learning provides a range of activities.